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The Problem:

+ Managing Road User Charges is an expensive administrative nightmare. You're constantly trying to remember which vehicles need new RUC licenses, manually tracking odometer readings, making individual purchases for each vehicle, and hoping you bought enough kilometers but not so many that you're tying up unnecessary cash on windscreens. Vehicles run out of RUC unexpectedly, putting drivers at risk of fines and your business at risk of compliance penalties. Your fleet spends significant time off-road - on worksites, farms, private property, or in yards - but claiming those off-road refunds requires manually documenting distances with geofences and paperwork that's too time-consuming to bother with, so you simply leave money on the table. Every month, you're manually adding up RUC purchases to track costs, prepare budgets, and bill customers for their share of road charges, wasting hours on calculations that should be automatic.

The Cost of Not Solving This:

Poor RUC management hits your bottom line hard in multiple ways. Buying RUC in large quantities to "avoid the hassle" ties up thousands of dollars in prepaid road charges sitting on windscreens instead of earning interest or funding operational needs - essentially giving the government an interest-free loan. Running out of RUC puts drivers at risk of infringement fines (currently $300-$500 per offense) and compliance issues that can lead to vehicle impoundment and operational delays. Failing to claim off-road refunds means you're paying road charges for kilometers never driven on public roads - potentially thousands of dollars annually in unclaimed refunds for fleets operating on construction sites, farms, or private properties. The administrative burden of manual tracking, purchasing, and reconciliation consumes staff time on repetitive tasks that generate no revenue. When you can't accurately track and allocate RUC costs to specific jobs or customers, you're under-recovering these legitimate operating expenses and eroding job profitability.

Why Your Current Approach Isn't Working:

Manual RUC tracking through spreadsheets, odometer photos, and calendar reminders simply can't keep up with fleet complexity. By the time you notice a vehicle is approaching its RUC limit, it's often already there - leaving no time for planned purchasing and risking non-compliance. Manual off-road refund claims require you to create and maintain geofences, document every trip, calculate private road distances, and submit claims - a process so labor-intensive that most fleet operators skip it entirely, forfeiting thousands in legitimate refunds. Tracking RUC costs across dozens or hundreds of vehicles, reconciling purchases against budgets, and allocating charges to customers or projects requires enormous effort with high error rates when done manually. Decentralised purchasing - with drivers or site managers buying RUC independently - creates expense tracking chaos, inconsistent unit pricing, and lost receipts that frustrate accounting and audit processes.

How TrackIt Solves This:

TrackIt's Road User Charges solution takes the pain out of RUC management with intelligent automation and real-time visibility. View the status of all RUC licenses across your entire fleet from one unified screen - seeing at a glance which vehicles have plenty of kilometers remaining, which are approaching renewal, and which need immediate attention. Automated purchasing ensures vehicles never run out of RUC by monitoring usage and triggering license purchases at predefined thresholds - eliminating compliance risk while minimising cash tied up on windscreens through optimised purchase quantities. Flexible purchasing controls let you tailor automation rules for every vehicle based on usage patterns, operational needs, and cash flow preferences. Automated off-road refund claims use TrackIt's advanced GPS tracking and mapping technology to accurately identify and calculate distances travelled on private property, construction sites, farms, and other non-public roads - then automatically prepare and submit refund claims to NZTA, recovering money you're legitimately owed without the manual effort. Comprehensive reporting tracks all RUC purchases, costs per vehicle, off-road distances, refund claims, and net RUC expenses, giving you complete financial visibility and the data needed for accurate job costing and customer billing. TrackIt doesn't just manage your RUC licenses - it maximises your refund claims, minimises cash tied up in prepaid charges, eliminates compliance risk, and transforms RUC from a frustrating administrative burden into an optimised, automated system that actually saves you money every month.

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RUC PURCHASING

Significantly reduce the administrative hassle and costs of managing and buying Road User Charges (RUCs) for your vehicles. The TrackIt RUC solution makes the whole process a relatively automated task.

Reminders can automatically notify administrators when the remaining distance on a RUC licence is getting low and a new RUC licence needs to be purchased. With a few simple clicks, you can apply for a new RUC licence for either a single vehicle or multiple vehicles at the same time.

TrackIt’s advanced dashboards let you see the status of the RUC licences for all your vehicles on a single screen, letting you know the distance remaining on each RUC licence and the estimated purchase date for the next RUC licence, based on historical vehicle usage.

Using the TrackIt RUC solution will allow you to minimise the amount of working capital sitting on vehicle windscreens by purchasing RUC licences with lower distances more frequently. Shown above is TrackIt’s new RUC timeline screen designed to make the management of RUC purchases and RUC refunds quicker and easier. If using the automatic RUC purchase function, this is a quick visual representation of where each license is at in its timeline for each vehicle.


RUC REFUNDS

One of the most labour intensive, time consuming and error-prone processes that any fleet manager must do, is calculating the off-road distance travelled for a vehicle to claim RUC refunds for off-road travel - a process that doesn’t always result in you getting the largest refund.

You are entitled to claim a refund against any RUC licence for travel off a public road. This includes driveways, service stations, carparks and job sites. You’d be surprised how quickly all this off-road travel can add up - a lot of which would never be recorded in manual driver logbooks.

TrackIt’s database contains records of the location of all public roads in New Zealand, which allows us to compare all travel of your vehicles recorded by our advanced GPS tracking devices against that database to know what travel is on public roads and what travel is off-road.

TrackIt’s off-road distance calculator makes the refund process painless, fast and accurate. In most cases TrackIt’s RUC Refund feature is sufficient to cover the cost of implementing our solution, before considering all the other benefits we provide. At least 5% of the distance travelled by most vehicles will generally be off-road.


Road User Charges

Now you can view the status and manage all your Road User Charges (RUC) licences from just one screen. Our automated purchasing and off-road refund claims can be flexibly controlled for every vehicle.

Maximise your off-road refund claims and reduce the amount of money tied up on your windscreens.


Testimonials

West Auckland Cherry Pickers

The savings we made in the first week were about $2,500 - it certainly covered the initial cost by a mile! Cost overruns are being reduced and overall it’s just a great system - we highly recommend it!

Customised Deliveries

After looking at all available options in the market, we are pleased to have formed a partnership with TrackIt for our transport and logistics IT solution. Their features, service, pricing and willingness to work with us stands them out from the crowd - simply excellent!

Ward Demolition

I always suspected that our vehicles did a fair amount of off-road travel, whether driving around on demolition sites or in the yard, but to be honest, I was a little surprised how quickly this all added up. TrackIt paid for itself in fleet administration savings alone.
About TrackIt

The TrackIt platform delivers a powerful suite of tools for managing your mobile workforce and fleet.
Get the most out of your resources by improving efficiency, reducing operating costs and increasing profits.

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